Privacy Policy

SHIV GORAKHNATH SEVA TRUST

The Shiv Gorakhnath Seva Trust is committed to protecting the privacy and confidentiality of your personal information. This policy describes how we collect, use, and protect the information gathered when you visit our website or make an online donation.

1. Information We Collect

We only collect personal information that is necessary to process your donation, issue an appropriate receipt, and communicate with you about our work. The information collected may include:

• Personal Identification: Name, address, telephone number, email address.
• Donation Information: Amount donated, purpose of donation, and payment processing details.
• Financial Details: When you make an online donation, your payment details (credit/debit card numbers, bank account information, etc.) are processed securely by our payment gateway partners. The Trust does not store your complete credit card or bank details.
• Technical Data: We may automatically collect non-personal information such as IP address, browser type, operating system, and pages visited, for statistical analysis and website improvement.

2. How We Use Your Information (Donor Data)

We use your personal information for the following primary purposes:

• To process and complete your online donation.
• To issue an official donation receipt and 80G tax exemption certificate.
• To update you on the utilization of your donation and the activities of the Trust (e.g., through newsletters, emails, or postal mail), unless you opt out.
• To maintain accurate records of donations and donors as required by Indian laws (e.g., Income Tax Act, 1961).
• To respond to your queries, requests, or complaints.

3. Data Security and Payment Gateway

• Security Commitment: We are committed to protecting the personal information of our donors from unauthorised access, alteration, disclosure, or destruction. We implement various security measures, including physical, electronic, and managerial procedures.
• Secure Transactions: All online donations are processed through a secure, encrypted connection (**SSL/TLS encryption**) provided by our trusted third-party payment gateway partners. Our partners are compliant with the industry standard, such as the **Payment Card Industry Data Security Standard (PCI DSS)**.
• Third-Party Disclosure: We do not sell, trade, or rent your personal information to external agencies or third-party individuals. We may share information with trusted third-party service providers (like payment gateways and banking partners) only to the extent necessary to process the transaction and comply with legal requirements. These parties are obligated to keep your information confidential and secure.

4. Donor Rights and Choices

• Anonymity: You have the option to remain anonymous, although this may limit our ability to issue a legally compliant tax receipt.
• Opt-Out: You can request to be removed from our mailing lists or not receive certain solicitations at any time by contacting us.
• Access and Correction: Upon request, we will inform you about the personal information we hold about you and correct any inaccuracies, as long as it does not violate any legal retention requirements.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, and to comply with legal and regulatory requirements, particularly under Indian tax laws and the provisions governing charitable trusts.

6. Contact Us

If you have any questions about this Privacy Policy or the practices of the Shiv Gorakhnath Seva Trust, please contact us at:

• Email: shivgorakhnathsewatrust@gmail.com